International Client Exposure
Work directly with US healthcare organisations and see how decisions are made on the other side of the table.
Life at Digital Hub India
Global exposure, without leaving home
Our teams work shoulder to shoulder with US healthcare companies — not at three removes through a ticket queue. You see the business context, you talk to the client, and your work shows up in numbers someone actually reads.
We hire for attitude and train for skill. If you are early in your career, you will get structured onboarding and a clear path. If you are experienced, you will get ownership rather than supervision.
Why Work With Us
What you can expect from us
The things we think actually make a workplace worth staying at.
Clear Career Paths
Defined progression from associate to specialist to team lead, with the training and mentoring to get there.
Structured Learning
Process, domain and tool training from day one — plus support for certifications relevant to your track.
Supportive Teams
Small pods, accessible leads and a culture where asking a question early is preferred to guessing quietly.
Work That Matters
Healthcare operations affect real patients. The accuracy you bring to the work has weight beyond the spreadsheet.
Central Gurugram Location
A modern office on Mehrauli-Gurgaon Road in DLF Phase 2 — well connected, with transport and amenities close by.
Current Openings
Roles we are hiring for
Don’t see your role? Send your CV anyway — we keep strong profiles on file and reach out when something opens.
Inside Sales Executive — US Healthcare
Own the top of the funnel for US healthcare clients — prospecting, qualifying and setting appointments for onshore sales leads.
What you’ll do
- Research and build target account and contact lists
- Run outbound calling, email and LinkedIn sequences
- Qualify inbound enquiries and book discovery calls
- Keep CRM records, notes and pipeline stages accurate
- Report weekly on activity, conversion and pipeline health
What we’re looking for
- Excellent spoken and written English for a US audience
- Comfort with high-volume outbound calling
- Experience with a CRM (Salesforce, HubSpot or similar)
- Willingness to work US business hours
Apply for this Role
Full-time
Customer Support Associate — Voice & Chat
Be the first voice patients and customers hear — resolving queries across voice, chat and email with accuracy and genuine care.
What you’ll do
- Handle inbound calls, chats, emails and support tickets
- Resolve account, scheduling, billing and product queries
- Escalate correctly and follow through to closure
- Maintain accurate case notes in the client system
- Meet quality, CSAT and first-contact-resolution targets
What we’re looking for
- Clear, neutral spoken English and strong listening skills
- Patience and composure on difficult calls
- Basic computer literacy and fast, accurate typing
- Willingness to work US business hours
Apply for this Role
Full-time
Digital Marketing Specialist
Plan and run campaigns for healthcare clients across search, social, email and content — and prove what worked.
What you’ll do
- Build and run paid search and paid social campaigns
- Manage SEO, content calendars and on-page optimisation
- Set up email journeys and marketing automation
- Build dashboards and report on pipeline contribution
- Coordinate with design and content for creative output
What we’re looking for
- Hands-on experience with Google Ads, GA4 and Meta Ads
- Working knowledge of SEO and content marketing
- Comfort with marketing automation platforms
- Analytical mindset and clear written communication
Apply for this Role
Full-time
Software Engineer — Full Stack
Build and maintain applications and integrations for healthcare clients, working directly with their product and engineering leads.
What you’ll do
- Develop features across front-end and back-end stacks
- Build and maintain third-party and EHR integrations
- Write tests and participate in code review
- Support releases, monitoring and production issues
- Document what you build so the team can run it
What we’re looking for
- Strong fundamentals in at least one modern stack
- Experience with REST APIs and relational databases
- Familiarity with Git, CI/CD and cloud deployment
- Bonus: exposure to healthcare data standards (HL7, FHIR)
Apply for this Role
Full-time
Operations Executive — Claims & Eligibility
Run the back-office workflows that keep revenue moving — eligibility checks, claim preparation, follow-ups and reconciliation.
What you’ll do
- Verify patient eligibility and benefits
- Prepare, submit and track claims through resolution
- Work denials and follow up with payers
- Maintain accurate records in the client system
- Flag process gaps and suggest improvements
What we’re looking for
- Attention to detail and comfort with repetitive accuracy
- Good written English for payer and client communication
- Strong Excel or spreadsheet skills
- Bonus: prior US healthcare RCM experience
Apply for this Role
Full-time
Team Leader — Service Delivery
Own day-to-day delivery for a client pod — the service levels, the quality bar, the people and the weekly reporting.
What you’ll do
- Lead a team of 8–15 associates on a client account
- Own SLA, quality and productivity performance
- Run coaching, feedback and performance conversations
- Prepare weekly operational and monthly review reporting
- Act as the escalation point for the client
What we’re looking for
- Prior team-leading experience in a BPO or GCC environment
- Confidence presenting numbers to a client audience
- Strong coaching and people-development instincts
- Willingness to work US business hours
Apply for this Role
Full-time
Apply Now
Send us your application
Fill in the form and attach your CV. Every application is reviewed by a person — if your profile fits an open role or one we expect to open, our talent team will be in touch.
-
1. Application review
We read every CV that comes in, usually within five working days.
-
2. Screening conversation
A short call to understand your experience and what you are looking for.
-
3. Role interview
A discussion with the delivery lead for the team you would join.
-
4. Offer & onboarding
Offer, documentation and a structured first two weeks.
Prefer email?
Send your CV to info@digitalhubindia.com